Passport Seva Kendras / Passport Services in Chennai

Passport Seva Kendras / Passport Services in Chennai

Passport Seva Project in India ( PSP )

The PSP, a project by the Central Government of India,  aims "to deliver all Passport-related services to the citizens in a timely, transparent, more accessible, reliable manner & in a comfortable environment through streamlined processes and committed, trained & motivated workforce".

The PSP is being launched in the Public-Private- Partnership Mode with Tata Consultancy Services  as the Service provider. The sovereign and fiduciary functions like verification, granting, issuing/revocation/impounding of passports have been retained by MEA. The ownership and strategic control of the core assets including data/information is with the Ministry.

Passport Seva enables simple, efficient and transparent processes for delivery of passport related services. Apart from creating a countrywide networked environment for Government officials, it aims to integrate with the state police for physical verification of applicant's particulars and antecedents and with India Post for delivery of passports. Key aspects of the service transformation achieved by PSP are as follows :

Increased Network : As extended arms of 37 Passport Offices, 77 Passport Seva Kendras (PSKs) and 16 Passport Seva Laghu Kendras(PSLK) are being established across the country as part of Passport Seva.

Anywhere Anytime Access : Citizens can submit their passport applications and seek an appointment through the PSP portal(www.passportindia.gov.in) at their convenience. The portal provides comprehensive and latest information on all passport related services. Citizens can plan their visit to the nearest PSK at the appointment date/time, thus avoiding long queues and inconvenience.

State of the Art Technology Infrastructure : Passport Seva is supported by state-of-the-art technology infrastructure which enables end-to-end passport services to be delivered with enhanced security comparable to the best in the world. The photograph and biometrics of the applicants are captured when they visit the PSK. Their applications and supporting documents are digitized and stored in the system for further processing.

Improved Amenities : The PSK provides a world class ambience. Amenities in every PSK include helpful guides, information kiosks, photocopying, food and beverage facilities, public phone booth, baby care, newspapers and journals and television in a comfortable air-conditioned waiting lounge. The Electronic Queue Management System ensures the 'first-in-first-out' principle in application processing.

Call Centre & Helpdesk : A multi-lingual call centre operating in 17 Indian languages enables citizens to obtain passport service related information and receive updates about their passport applications, round the clock, seven days a week. An e-mail based helpdesk also provides information on passport services.

Integration with Police and India Post : The PSP network connects with the State Police across all the states and union territories. The applicant's data is sent electronically for police verification. PSP also provides an interface to India Post for tracking delivery of passport to citizens.

Passport Seva Kendras in Chennai 
Passport Seva Kendra, Aminjikarai
Navins Presidium,
No. 103, Nelson Manickam Road,
Aminjikarai, Chennai

Passport Seva Kendra, Saligramam
No. 1, Bhanumathi Ramakrishna Road,
Saligramam, Chennai

Passport Seva Kendra, Tambaram
Claret Complex,
Duraisamy Reddy Street,
Tambaram, Chennai

Source : passportindia.gov.in